Information requests by reader card or online at

Service for the future

Günter Eckhardt, Editor in Chief
Ever since the first cpp was published in June 1979, one of our chief aims has been to provide our readers with an information and know-how lead. Our widely acclaimed reader service concept with key numbers and request cards attached to the back cover of every issue are clear evidence of this enduring philosophy. In our almost 30-year history, hundreds of thousands of information requests have been passed on and a host of new business connections forged.

Your desire for additional information can continue to be communicated to us using the classic reader cards or by fax or email. In future, however, your enquiries will be sent off in twice weekly email batches rather than by post, thereby shortening the time from publisher to supplier dramatically. Our traditional reader service is familiar to all of you and still used extensively by many. At the same time, there is considerable demand today for alternative methods.
Starting with the 1/2005 issue, you will also be able to request additional information in digital form from using our ‘Online Information’ service: simply mark the appropriate key numbers with a cross, place your selection in the shopping basket and send it off. That’s all! If you ask for information about one or more key numbers, your request data is automatically passed on to the relevant company. Your address and a few items of statistical information are needed to enable us to process your enquiry; this information must be entered by you once. It goes without saying that registering will cost you nothing. The next time you access ‘Online Information’, simply type in your email address and your chosen password.
Over and above the basic online key number service, by clicking ‘Online Information’ on our home page ( you can access an additional service package which – also commencing with this issue – ingeniously supports individual technical articles. Interesting supplementary articles, useful data, links, etc. that are relevant to each reported-on topic or company have been exclusively researched and prepared by our team of editors. ‘Online Information’ is thus a highly efficient acquisition tool for topic and company-related background material. It
– shows you the relevant information quickly and simply
– is free, quick and easy to use
– saves you time-consuming internet searches
– supplies you with precisely the information you need
– provides an additional service to journal subscribers
The web based ‘Online Information’ tool created for our readers will be continuously extended and enhanced. We are, of course, also eager to hear what you think of our new service. Please address all emails to

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